Managing a Site > Device Management > Devices > Pairing a Device

Overview

The following steps explain how to execute the "pairing" of a Windows Mobile device.

The "pairing" operation will occur simultaneously in the device and in the MCL-Mobility Platform account because you are registering a device in your account with information provided by the MCL-Agent installed in the device.

Make sure the device's system date is set later than 2010, before initializing the pairing operation.

Connect your device to the Internet via Wifi or USB (with Windows Mobile Device Center).

Confirm if the destination site for the pairing operation includes a compatible device group. If there is none, you must create it. For more information, see Creating a Device Group.

Step-by-step

1. Start by making sure that the device has MCL-Agent installed. If it is not, install it. For more information, see Installing MCL-Agent into a Windows Mobile Device.

The "App Desktop" should launch automatically, once the device has the MCL-Agent installed and running (continue to step 3).

If it does NOT, proceed to step 2 to launch it manually:

2. Launch "App Desktop" by clicking .

Pairing 1

3. Click (located on the screen's upper right corner).

Pairing 2

4. Click .

Pairing 3

5. Wait a few moments for the device's MCL-Agent to generate an 8 numbers sequence PIN.

If you want to abort the "pairing" operation:

a. Click in the pop-up menu, which will close.

Pairing Error 1

b. Click and the device will return to the "App Desktop".

c. If you want to resume the "pairing" operation, click and wait for the pin code to be generated.

If an error message appears, check Possible Error Message(s) to know how to proceed.

The device displays the pin code to be entered in your MCL-Mobility Platform account.

Pairing 4

Be aware of the 5 minutes countdown warning you to continue and conclude the "Pairing" operation in those 5 minutes.

6. Open the MCL-Mobility Platform site with the device group you want to include this device in.

7. Click Devices Button (located in the "Control Panel").

Site Control Panel_Devices

8. In the resulting row below, click Devices Sub Module Button to access the "Devices" page.

Site Devices0A

9. Click .

Device Pairing Window 1

10. Enter the PIN code (8 numbers) provided by the device's MCL-Agent.

Device Pairing Window 1A

11. Click .

If an error message appears, check Possible Error Message(s) to know how to proceed.

Device Pairing window 2

12. Check the information about the device.

SSN	The device's software serial number.
ESN	The device's manufacturer serial number.
Manufacturer	The device's manufacturer.
Model	The device's model.
O.S.	The device's Operating System.

13. Click to proceed.

If you want to return to the previous window and restart, click .

If you want to abort the operation, click .

Device Pairing Window 3

14. Select the appropriate device group. The drop-down list only displays device groups that are compatible with the device.

Device Pairing Window 3A

15. Click to conclude the pairing operation in MCL-Mobility Platform.

If you want to return to the previous window, click .

If you want to abort the operation, click .

Once you click , the corresponding "Device Details" page opens.

The device has a "disabled" status, by default. To change it, see Changing a Device's Status.

16. Return to your device. The device's screen displays the following information:

Pairing 5

17. Click to conclude the operation on this end and return to the "App Desktop".

Possible Error Message(s):

In MCL-Mobility Platform:

Occurrence: After entering the Pin and clicking .

Cause: The entered Pin is incorrect.

Action: Make sure the PIN code is correct, enter it in the appropriate field and click .

In the Windows Mobile device:

Pairing Error 1

Occurrence: After clicking in the pop-up menu.

Cause: Aborted pairing operation.

Action: Click to return to the "App Desktop" OR click to resume the pairing operation.

Pairing Error 2

Occurrence: After you have clicked and during pin code generating.

Cause: No internet connection (no access to the MCL-Mobility Platform).

Action: Depends on the type of connection used by your device:

•	If your device is connected via USB, make sure that:

a. Active Sync or Windows Mobile Device Center is connected to the device.

b. Active Sync or Windows Mobile Device Center is allowing the device to use your PC's internet connection.

•	If your device is connected via WiFi, check:

a. the WiFi connection (network, profile, etc.).

Installing MCL-Agent into a Windows Mobile Device

Depending on the Device Manufacturer, download the specific MCL-Agent Package:

For more information, check our MCL-Technologies download website.

1. Turn on the device.

2. Connect the device to a computer, via USB.

3. In your PC, open Windows Mobile Device Center.

MP Site OM_Devices_Add wayA1

4. Select the "Connect without setting up your device" option.

MP Site OM_Devices_Add wayA1a

5. Click "File Management" and, then, "Browse the contents of your device" to browse, via your PC, for folders within your device.

6. Locate a folder, within the device, to copy the MCL-Agent files into.

Install Admin 3a

7. Drop the MCL-Agent Package into the folder within the device.

Install Admin 3

8. Back in your device's screen, locate the folder you have copied the MCL-Agent file into.

Install Admin 5

9. Click the "MOT_ADM_Ent..." package.

The selected package will automatically begin the installation.

Install Admin 1

You can check the installation's progress. Once it is completed, you will view the following screen.

Install Admin 2

10.Click .

11. Perform a reboot to auto-start MCL-Agent and proceed to register the device in the account (Pairing).

Pairing a Windows Mobile Device

Pairing a Windows Mobile Device