How to Activate a Product License in a Device

Navigation:  »No topics above this level«

How to Activate a Product License in a Device

Previous pageReturn to chapter overviewNext page

 

Overview

 

Use MCL-Loader V4 to activate MCL product licenses (ex: the MCL-Client License Package(s) you have purchased). This means that the connected device is associated to that product license.

Do NOT forget that each MCL-Client License Package includes a limited amount of available license units (one license unit per device) which cannot be exceeded (ex: If you purchase an MCL-Client License Package with 3 units, you can only associate that license to 3 devices).

 

 

If you have installed MCL-Agent into your device, that means that you have acquired a Subscription (type of license). Subscriptions are NOT activated with MCL-Loader V4. Its activation relates to MCL-Mobility Platform.

For more information on Subscription activation, refer to the MCL-Mobility Platform User Guide.

 

 

Before attempting to activate a product license in a device, make sure that the devices being used have the corresponding MCL-Client installed. See How to Install Software in a Device.

 

 

Prior to the MCL-Client License Package activation, access MCL-License Manager and register the license package in your account. See How to Register a License Package.

 

 

Make sure that your device is connected to the PC where MCL-Loader V4 is installed (via USB for Windows Mobile/Windows CE devices or via Wifi for Windows Mobile/Windows CE and Android devices) and that the PC is connected to the Internet so you can contact your MCL-License Manager account and be able to install new MCL-Client packages in the device.

 

Step-by-step

 

1. Open MCL-Loader V4.

 

 

2. Click the Device Software Activation option.

 

 

3. Select the type of connection you want to establish by checking the corresponding option:

 

USB (Windows Mobile Device Center)

Check this option, if you intend to use a USB connection between MCL-Loader V4 and your device, and follow the steps described in Via USB Connection.

 

This option is only available for Windows Mobile/Windows CE devices.

Ethernet/Wifi

Check this option, if you intend to use a Wifi connection between MCL-Loader V4 and your device, and follow the steps described in Via Ethernet/Wifi Connection.

 

This type of connection can be used for Windows Mobile/Windows CE or Android devices.

 

 

 

Possible Status/Error Messages

 

No MCL Product installed

Product not activated

Susbcription mode

The connected device has NO MCL product installed (ex: MCL-Client). It is NOT ready for product license activation.

The MCL product (ex: MCL-Client V4 Standard) is installed in the connected device and ready to have the corresponding product license activated.

MCL-Agent is installed in the connected device, however, this MCL product is associated to a subscription license type and, therefore, to MCL-Mobility Platform. It is NOT possible to activate this license type with MCL-Loader V4.

a. Install the MCL software (ex: MCL-Client):

See How to Install MCL Software in a Device.

b. Acquire and register an MCL product license package:

See How to Register a License Package.

c. Activate the registered MCL license package:

See How to Activate a Product License in a Device.

Activate the MCL product's license package. Depending on the selected type of connection, see:

Via USB Connection

Via Ethernet/Wifi Connection

Perform one of the following procedures:

a. Make sure you have acquired an MCL-Client License package.

b. Uninstall MCL-Agent from the device and install MCL-Client.

c. Retry the license activation.

OR

a. Use another device. This device can only be used within your MCL-Mobility Platform account.

 

 

Software Already Activated

License not registered

No more activations available

The MCL product is already installed and the corresponding license has been activated in this device.

The product license you are trying to activate has NOT been registered in your MCL-License Manager account.

There are no more available license units in your product license package. You have reached the number of devices that can be associated to this license package.

No further action is needed.

Click to return to the main menu.

Register your product license package in your MCL-License Manager account. See How to Register a License Package.

Click and return to the main menu.

Acquire and register a new product license package and retry the product license activation.

See How to Register a License Package.

 

 

Please check device connection and...

 

 

 

 

The currently connected device may have wifi problems or it may NOT have App Desktop installed and running.

 

 

a. Verify the device's wifi connection.

b. Check if the device has App Desktop installed.

App Desktop is included in the MCL-Client/MCL-Agent download and installed at the same time. If the device does NOT include APP Desktop, you have to uninstall/install MCL-Client/MCL-Agent again (the product being reinstalled depends on the type of license being used – perpetual license or subscription).

c. Launch App Desktop.

d. In MCL-Loader, repeat the procedure (enter the device's IP and click ).